Privacy policy
Effective Date: April 5, 2026
Privacy Policy
Solenari Care, operated by MV ECOM LLC, respects your privacy and is committed to handling personal information responsibly in connection with solenaricare.us, which uses Shopify infrastructure for ecommerce checkout and digital order processing.
1. Information We Collect
We may collect the following categories of personal information:
a. Information you provide directly
name;
billing address;
email address;
phone number;
order details;
customer support messages;
any other information you choose to provide when contacting us.
b. Transaction and order information
products purchased;
order value;
payment status;
refund status;
digital fulfillment information.
c. Device and usage information
IP address;
browser type;
device type;
pages visited;
referring website;
date and time of access;
cookie and analytics data.
2. How We Use Your Information
We may use your personal information to:
process and manage orders;
deliver digital products;
send order confirmations and access emails;
provide customer support;
detect fraud, abuse, or unauthorized activity;
improve our website, products, and user experience;
comply with legal obligations;
send marketing communications where permitted by law or where you have opted in.
3. Legal Bases and Permitted Uses
Where applicable, we process information because it is necessary to perform our contract with you, operate our business, comply with legal obligations, protect our rights, prevent fraud, or pursue legitimate business interests in a manner that does not override your rights.
4. Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to:
keep the site functioning properly;
remember user preferences;
measure website traffic and performance;
understand shopping behavior;
improve site security and fraud prevention;
support advertising and remarketing activities, where applicable.
You can usually manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. How We Share Information
We may share personal information with trusted service providers and partners that help us operate the store, such as:
ecommerce platform providers;
payment processors;
email delivery providers;
hosting, analytics, and security providers;
legal, accounting, or compliance advisors;
law enforcement or authorities when required by law.
We do not sell personal information in exchange for money. However, certain advertising or analytics practices may be treated as “sharing” under some U.S. state privacy laws.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
provide products and services;
maintain business and tax records;
resolve disputes;
enforce agreements;
comply with legal obligations.
Retention periods may vary depending on the nature of the information and the reason it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction. However, no system can guarantee absolute security.
8. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
request access to the personal information we hold about you;
request correction of inaccurate information;
request deletion of certain information;
opt out of marketing emails;
object to or limit certain processing where applicable.
To exercise a privacy request, contact us at contact@solenaricare.us
. We may need to verify your identity before completing your request.
9. Marketing Communications
If you subscribe to promotional emails, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly. Transactional messages relating to orders, downloads, account activity, and customer support may still be sent when necessary.
10. Children’s Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
11. International Access
Although Solenari Care is based in the United States, visitors may access the website from other locations. By using the site, you understand that your information may be processed in the United States or other jurisdictions where our service providers operate.
12. Third-Party Services and Links
Our website may contain links to third-party services or websites. We are not responsible for the privacy practices, content, or security of third-party websites not controlled by us.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a new effective date.
14. Contact Us
For privacy-related questions or requests, contact:
Solenari Care
MV ECOM LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@solenaricare.us
Phone: +1 (323) 554-0823